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SMS: TCG Telecom and SMSAPI

Single and bulk SMS with templates, scheduled reminders and SMS as a second login factor.

Part of the chain

  • Capture
  • Sell
  • Deliver
  • Get paid

What this integration does

  • Single and bulk SMS with templates
  • Scheduled SMS reminders — about upcoming site inspections, for example
  • A sender name instead of a number
  • An SMS code as a second login factor
  • An SMS code can verify the signer's identity before signing

How it is connected

No programming is needed. You enter the login details yourself, so they stay with you, and every data exchange is visible in the integration log with a timestamp, the response and the reason for any error.

  1. 01

    You create a TCG Telecom or SMSAPI account and agree the sender name

  2. 02

    You enter the keys in the system settings

  3. 03

    You can send the first SMS immediately; bulk sends run in the background

Where you will see it in the system

An integration is not a separate window — it changes what you see in your daily work. These are the areas where the change is biggest.

Email and telephony Every email and call is visible on the customer record — including the ones a colleague handled. Service and sites Customer emails no longer disappear in a mailbox — they become tickets with an owner. Platform and customisation The system adapts to your process rather than the other way round — fields, views and permissions included.

FAQ

Questions about this integration

Did not find your answer? Ask us

Can bulk SMS be sent?

Yes, with templates and personalisation. Heavy sends run in the background, so the system does not stall.

Can SMS be a second login factor?

Yes — alongside Google Authenticator. An administrator can set whether it is allowed, recommended or mandatory.

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