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Customer portal

Customers see their own invoices, documents and orders — at your address and with your logo.

The portal runs on its own domain, with your logo and colours, so to the customer it looks like your own system. In it, the customer sees invoices, documents, orders, tasks and sites, can place an order from a basket and sign a document. They log in with a PIN, no password needed.

What it covers

  • A separate domain, your logo and colours
  • The customer sees their own invoices, documents, orders, tasks and sites
  • A product basket, a stock view and order placement
  • Document signing and surveys in the portal
  • Login with a PIN — no password
  • Public forms: inquiry, service ticket, subscription, NPS, damage reports with photos

FAQ

Questions about this area

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Will the portal look like our system?

It will. The portal runs on its own domain, with your logo and colours.

What can the customer do on their own?

View invoices and documents, place an order from the basket, create and track tasks, sign a document, answer a survey.

Do we have to create a password account for the customer?

You don't, login works with a PIN. That removes the most common portal problem — forgotten passwords.

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