What is CRM?
The basic information you need to know before purchasing one for your sales department. So, what is CRM? CRM is short for Customer Relationshi
Even if you’ve never so much as sold candy door-to-door for a school fundraiser, you have sales experience. You sell an idea when you persuade someone to your point of view or an image when you meet someone for the first time. So, even if you don’t plan on becoming a professional salesperson, you adapt some of the traits of a master salesperson.
“I’ve met a tremendous amount of talented, successful people. They’ve taught me a great deal, and I’ve appreciated every one of them,” said the late Paul J. Meyer, author of “Pink Slip Proof: How to Control All Future Paychecks.” “When you look closely, it’s no secret how they arrived at their present income and position.”
Here are five basic qualities shared by every master salesperson:
The ability to persuade isn’t limited to leaders — any time you help someone see something your way, you have made a sale. Top salespeople use every technique at their disposal, including stories, dreams, color and humor.
“Golden rule” of service — serve others as you would like to be served. A salesperson who goes out of their way to focus on service will likely win their customers’ loyalty.
If you’re a known liar, no one’s going to trust you enough to buy what you’re selling. “Top salespeople are honest, keep their word, work hard, are responsible, incredibly dependable and act with complete integrity in all they do,” said Meyer in his book.
Master sales people motivate themselves to accomplish goals, no matter how they feel or what other people say. “Self-motivation requires the development of inner strength, conscious will power, overwhelming desire, and the determination to reach any goal you personally want to achieve,” said Meyer.
The best salespeople genuinely want to leave their clients better off than they found them — they’re not selling to make money, but to give their clients a needed product or service.