You can have the entire history of communication with the customer in one place, so no matter who and when communicated with the customer, you will see everything as soon as he opens his card!
If you need specific information next to basic customer information, you can add additional, non-standard fields
You will see all customer related communications that took place via email.
In the communication history, you can see who, when and for how long communicated with the customer.
You'll also see other important customer-related information - sales, comments, and more.
If you want to fill in additional, specific information (such as hobbies, contract or other numbers, company birthday, etc.) in addition to the basic, permanently visible customer information, you can add additional non-standard fields. This will make it even easier to manage customer information.
If you communicate frequently with customers via email, naturally you can quite often get lost between those emails. In the Spin CRM system, you will only be able to see sent and received emails related to that customer.
Thanks to the possibility to connect Spin CRM to IP telephony, you will be able to see all the conversations that took place with the customer - who, with whom, when they talked and how long it took.
You will also be able to see all other information related to the customer in the customer's history, i.e. past and ongoing sales, comments, customer-related activity (meetings, tasks, etc.), documents, and more.
Try Spin CRM for free now and see the benefits of a CRM system.